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Service Coordinator in New York, New York at The Jewish Board

Date Posted: 2/6/2019

Job Snapshot

Job Description

OVERVIEW: Bridging the Gap is a peer service-based program, designed to directly support teens and young adults navigating transitions between systems of care and into adulthood via peer mentorship, job readiness coaching, leadership development, and specialized support for LGBTQ and traumatized youth. We are a federally (SAMHSA) funded five year initiative with the goal of enhancing the capacity of The Jewish Board to more effectively identify and engage NYC’s Commercially Sexually Exploited Children (CSEC) and Lesbian, Gay, Bisexual, Transgender and Questioning (LGBTQ) youth at risk of homelessness in its continuum of community based and residential trauma treatment.

The Service Coordinator is responsible for liaising between Bridging the Gap and our residential and community-based clinic partners, outreaching to community partners, and coordinating the program’s menu of peer-led services. This involves the recruitment and supervision of Peer Youth Development Specialists, as well as the coordination of a Project Advisory Committee.


  • Organize BTG menu of youth services and create monthly calendar of services

  • Outreach to program staff and youth to promote engagement in services

  • Collaborate with Human Resources department to recruit young adults to fill vacancies

  • Meet with three Youth Development staff for weekly individual supervision

  • Utilize and participate in the creation of Youth Development staff supervisory and training model

  • Responsible for project management of BTG partner network and Advisory Committee including maintaining meeting calendar, communication with members, and preparing agendas and meeting minutes

  • Recruit Advisory Committee members including youth, families and providers

  • Identify and outreach to community-based programs to expand partner network

  • Complete all required documentation, data collection and entry


  • Bachelor level training and at least 2 years of workplace experience in a related field

  • Strong oral and written communication and collaboration skills

  • Proficiency in Microsoft Office suite

  • Strong project management skills and data management capabilities

  • At least 1 year of supervisory experience (can include supervision of interns, volunteers, PT/FT staff, and/or task supervision)


  • Regularly required to speak clearly and hear the spoken word well

  • Regularly required to physically operate routine office equipment such as telephones, computers, etc.

  • Regularly required to travel to sites in and outside the Agency using customary modes of public or private transportation

  • Regularly required to utilize near vision ability to read data and documents, including spreadsheets and reports, in printed form and on computer screens


  • Noise level is consistent with levels usually present in an office, education, rehabilitation, industrial, workshop or health related environment

  • Hazards present are consistent with those common to an office, education, rehabilitation, industrial, workshop or health related environment

  • The work environment involves no physical risk or hazardous conditions

  • To perform the essential functions of this job, the candidate is routinely required to sit (75% of the time) and stand (25% of the time)