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Family Advocate in Staten Island, New York at The Jewish Board

Date Posted: 12/28/2018

Job Snapshot

Job Description


Under supervision, Family Advocate provides direct services to The Jewish Board clients in residential, outpatient, care management, and community-based settings.  Works in close collaboration with staff, families, and other caregivers in planning and implementing plans of care.  Empowers families to advocate for themselves, resolve issues or problems, and plan for their futures. 


•     Provides supportive family, advocacy and community linkages with respect to mental health, substance abuse, rehabilitation strategies, and systems of care.

•     Leads and co-leads a variety of specialized groups, especially on issues of parent advocacy, entitlements, daily living activities, housing issues, and employment readiness

•     Assists the families with activities of daily living, (eg. setting up household, public transportation, budgeting, shopping, socializing, parenting, and other skills relevant to an individual’s goals).  May make home visits 

•     Assists the families in identifying their own barriers and challenges.  

•     Communicates with collaterals and other agency staff on behalf of families  to assist the team as needed

•     Participates in an interdisciplinary treatment and human services team in determining and implementing a comprehensive plan of care 

•     Utilizes supervision, training, and consultation for continued professional development

•     Maintains current, complete, and appropriate documentation in the families  record, prepares required forms, and will be required to use computer systems in carrying out these functions

•     Will adhere to policies and procedures and agency and department protocols

•     May be assigned other tasks and duties reasonably related to their job responsibilities


  • High School Diploma, GED and/or completion of Peer Advocacy Training Program preferred (grant specific program applicants may have additional requirements)

  • Relevant life experience required

  • CASAC-T, Certified Peer Specialist, or other applicable certification desirable


  • Familiarity with NYS Entitlements, housing, and mental health service delivery system preferred

  • Basic computer skills required

  • Ability to travel to various work sites and within the community

  • Ability to work with diverse social, cultural and economic groups.

Communication Skills:

  • Ability to articulate the agency’s philosophy, mission, and goals to a varied audience

  • Ability to engage with and communicate empathetically and compassionately with clients, while exercising professional boundaries

  • Ability to effectively present information to clients, top management, and staff in verbal and written formats

  • Ability to communicate effectively with external stakeholders on behalf of The Jewish Board

Reasoning Skills:

  • Ability to define problems, collect data, establish facts, and draw valid conclusions

  • Ability to organize, prioritize, and execute responsibilities in the face of conflicting priorities or unexpected situations

  • Ability to recognize the need for confidentiality of information and maintain such confidences