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Corporate Compliance Investigator in Manhattan at The Jewish Board

Date Posted: 9/18/2018

Job Snapshot

Job Description

OVERVIEW:

Under the direction of the Director of Corporate Compliance, the Corporate Compliance Investigator is responsible for the oversight and support of Corporate Compliance investigative activities throughout the agency.

RESPONSIBILITIES (include but are not limited to):

1. Formulates plans, processes and timetables to conduct an accurate, complete and thorough investigation in a confidential manner in accordance with regulatory requirements and within specified timeframes.

2. Prepares for and conducts interviews and obtains written statements (where applicable) on matters resulting from allegations of staff abuse or neglect, significant incidents, client or staff grievances and other possible misconduct by agency employees.

3. Gathers, documents and preserves information and evidence related to investigations to support the outcome of the investigation

4. Writes narrative reports to effectively communicate findings and recommendations of corrective action to appropriate agency contacts.

5. Works collaboratively with programs and Human Resources staff to ensure that investigations are completed in a fair and timely manner.

6.  Makes recommendations to the Director of Corporate Compliance and Human Resources regarding possible violations of agency policy and procedures.

7. Completes ad-hoc Corporate Compliance assignments as needed

Job Requirements


 
Education:
BA/BS required.
MS/MPA/MA/LCSW/LMSW preferred.
 
Certification:
•     OMH and OPWDD-approved Incident Special Investigation Training for Justice Center reportable incidents.  
•     Council on Quality and Leadership (CQL) Personal Outcome Measures (POMs) Interviewer preferred.
•     At least 2-5 years prior clinical, vocational or program experience (including 2 years at the supervisory level) working in adult/children services programs (day and residential).
•     Prior experience in investigative procedures and program auditing preferred.
•     Prior experience in interpretation of regulation and/or policy development and implementation preferred.
•     Excellent organizational, written and verbal communication skills.
•     Knowledge of OPWDD/OMH/OCFS/ACS regulations.
•     Knowledge of Total Quality Management principles and program evaluation methodologies preferred.
•     Knowledge of personal computers and standard software.
•     Ability to attend Agency meetings , held during business hours.
•     Must be able to be flexible for investigations and able to travel to sites when needed.
 
Communication Skills:
 
•     Ability to articulate the Agency’s philosophy, mission and goals to a varied audience.
•     Ability to interview a variety of managers, employees, applicants and consumers and their families.
•     Ability to write reports, business correspondence and procedures for a wide audience.
•     Ability to lead ad-hoc task forces and meetings, which may include all levels of management and employees.
•     Ability to effectively present information to consumers, top management and staff in verbal and written formats.
•     Ability to recognize the need for confidentiality of information and to maintain such confidences.
 
Physical Demands:
 
•     Regularly required to speak clearly and hear the spoken word well.
•     Regularly required to physically operate routine office equipment such as telephones, computers, etc.
•     Regularly required to travel to sites in and outside the Agency using customary modes of public or private transportation.
•     Regularly required to utilize near vision ability to read data and documents, including spreadsheets and reports, in printed form and on computer screens.
 
Work Environment:
 
•     Noise level is consistent with levels usually present in an office, education, rehabilitation, industrial, workshop or health related environment.
•      Hazards present are consistent with those common to an office, education, rehabilitation, industrial, workshop or health related environment.