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Case Associate in New York, New York at The Jewish Board

Date Posted: 10/24/2018

Job Snapshot

Job Description

OVERVIEW:   The Case Associate in the Supported Housing Program working with specialized populations provides residents with goal definition and acquisition, housing case management, care coordination, and assistance in developing the competencies they need to live successfully in the community.  The Case Associate works directly with residents to develop and implement a comprehensive support plan aimed at helping them maintain their apartment and live successfully in the community.

RESPONSIBILITIES  include but not limited to:

  1. Provide in-home services to residents within the scope of program regulations and mission
  2. Carry primary responsibility for a caseload under supervision
  3. Provide a range of direct services, including active, hands-on skills training and supportive counseling, targeted to help residents reach wellness and community integration goals
  4. Provide instruction in general safety and security to all residents
  5. Conduct regular safety and maintenance checks of the apartments; assist in resolving facility-related problems
  6. Conduct apartment meetings, helping roommates live together successfully
  7. Ensure that residents understand the occupancy requirements and assist them in meeting them
  8. Complete all required documentation, such as admission package, assessments, service plans and reviews, progress notes, medication logs, walk-through and safety logs in a comprehensive and timely manner
  9.  Conduct intake interviews
  10. Perform outreach and in-reach
  11. Assist residents in discharge planning
  12. Provide linkage and housing case management services
  13. Maintain contact with primary treatment providers or other service providers to coordinate care, attending case conferences as needed
  14. Involve family members in service planning, as indicated
  15. Escort and advocate for residents (court, school, hospital, benefits offices)
  16. Provide crisis management and intervention
  17. Attend staff meetings and trainings
  18. Develop, supervise and participate in resident advisory groups and program activities
  19. Conduct intake screenings and assessments
  20. Conduct aftercare for discharged residents
  21. Extensive travel in the community
  22. Provide case coverage, as needed
  23. Other duties as assigned

Dept 1538/1539



Case Associate: Bachelor’s degree in social work, psychology or a related health/human services field and one year of relevant experience  OR Case Assistant:  High School/GED with at least five years of experience working directly with adults living with mental illness in a housing, case management or clinical program/ASL Required