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Case Assistant-PROS in Bronx at The Jewish Board

Date Posted: 9/14/2018

Job Snapshot

  • Employee Type:
  • Location:
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description


The PROS Case Assistant carries out the services of the supported employment program by assisting consumers in obtaining and maintaining competitive employment in integrated job settings.


  • Communicate and educate participants, families, colleagues and community partners about the principles and procedures of supported employment
  • Conduct initial and on-going vocational assessments, identifying participants’ interests, strengths, skills, abilities, and unique set of challenges towards the goal of matching them with jobs
  • Assist participants in job preparation (resumes, cover letters, mock interviews, confidence building, obtaining identification, job match, networking and job search activities…) directed toward positions that are consistent with their talents, needs and interests
  • Help participants obtain competitive employment in integrated job settings
  • Provide individualized follow along services in the community to assist participants in sustaining and upgrading employment, including assisting with access to additional training and job related education.
  • Develop jobs in the community; spending part of each week out in the field, reaching out to and engaging potential employers
  • Provide education and support to employer, when agreed to by the participant, which may include negotiating job accommodations and follow along contact with the employer
  • Provide services to participants individually and in groups, tailored to their needs
  • Provide outreach services as necessary to participants, when they appear to disengage from services
  • Participate as part of the PROS service delivery team to coordinate and integrate vocational services into recovery and rehabilitation services, including raising consciousness around working.
  • Complete all necessary paperwork
  • Track and analyze supported employment outcomes
  • Other duties as assigned, including taking trainings that help with service delivery.


  • Bachelor’s Degree and one year of related vocational experience OR a High School Diploma and three years of related vocational experience, preferably as a job developer
  • General knowledge and experience in job development, job marketing and job securing is strongly desired
  • Experience working with adults with disabilities is preferred