Program Director in Far Rockaway at The Jewish Board

Date Posted: 12/18/2019

Job Snapshot

  • Employee Type:
  • Location:
    Far Rockaway
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


The Jewish Board’s Adult and Family Residential Division supports domestic violence survivors and their family members.  Using a non-judgmental, trauma-informed approach, staff guide the residents to create and meet personalized recovery goals, to stabilize their families, to develop independent living skills, and to plan effectively to be able to live in a healthy and secure manner.    Our work is guided by principles that emphasize the critical importance of safe and stable housing, utilize a culturally competent and anti-racist lens, and respect the dignity and legitimacy of each individual’s journey. 


The Director provides administrative and clinical supervision for the Queens Domestic Violence Shelters, which include Transitions Center and Bryce House.  All responsibilities are carried out in accordance with the standards of regulatory agencies and of The Jewish Board. Work schedule may include rotating shifts and on-call service.

KEY ESSENTIAL FUNCTIONS (List the functions that are essential to achieve the goals):


  • Ensures overall clinical, operational and fiscal oversight of assigned programs

  • Assists programs in utilizing established, effective interventions to achieve defined, meaningful outcomes

  • Provides leadership and vision to assist programs in achieving goals; continually improving performance and meeting challenges proactively and effectively

  • Ensures that programmatic systems are in place to meet all client safety and service needs, including the safety and service needs of children residing in the shelter

  • Ensures service delivery and program operations are in compliance with regulatory requirements and standards

  • Provides individual and group clinical and task supervision to staff, conducts performance evaluations

  • Takes the lead in recruitment, hiring, discipline, and other personnel matters with program staff

  • Ensures that physical facilities/sites meet appropriate safety and aesthetic standards and that  monthly fire drills with the clients are completed

  • Conducts regular apartment inspections.

  • Ensures that appropriate training and supervision is provided to all staff; develops and provides training

  • Develops and implements new programs, projects and initiatives

  • Available and on-call 24/7 to assist in managing and responding to urgent situations and client crises


  • Provides overall administrative oversight for Bryce House and Transition Center.

  • Maintains census for both programs and oversees program intake and discharge activities
  • Ensures that all deliverables from Jewish Board, OTDA, HRA, HUD and the Dove Initiative are met.
  • Ensures compliance with internal Jewish Board policies and procedures
  • Maintains adherence to program budgets and maintains programs’ fiscal viability
  • Collaborates with Program Directors and other Jewish Board programs/departments to solve problems/issues
  • Utilizes data to inform planning, service delivery and overall management
  • Participates in agency and external committees and initiatives and coalitions
  • Works collaboratively with the Senior Director for Domestic Violence Services and fellow Program Directors of other Jewish Board domestic violence programs
  • Provides leadership and direction to staff including the development of talent
  • Ensures that quality of care and high clinical standards are met (as evidenced by independent program reviews, positive client outcomes and low numbers of adverse events)
  • Acts as a strong steward of agency resources as evidenced by programs meeting productivity and utilization goals as well as delivering financial results in line with budget
  • Responsible for approval of administrative forms and reports including monthly Human Resources Administration (HRA) billing information, weekly staff timesheets, petty cash and monetary disbursements to clients.

CORE COMPETENCIES for the position include:

  • Knowledge of and experience with the operation of emergency and transitional shelter programs serving domestic violence survivors and their children.

  • Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees

  • Strong verbal and written communication skills

  • Ability to understand and appreciate the broader issues of politics, funding, and reputation of the agency while retaining attention to detail

  • A problem-solving orientation, resourcefulness, resilience

  • Ability to travel to visit programs under supervision

EDUCATIONAL / TRAINING REQUIRED (List all that is required to achieve this position):

  • LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered.

  • At least five years of supervisory experience in domestic violence programs, residential services, or related human services programs


  • Willingness to work with traumatized population, many with experiences of mental illness and substance use

  • Compassion and respect for vulnerable individuals

  • Patience and understanding for the sometimes slow process of stabilization and recovery


  • Familiarity with working in Windows environment
  • Ability to utilize Adaptive Budget Software, Excel, and other programs utilized by the Jewish Board as part of the budget process
  • Ability and willingness to learn new systems and application software


  • Ability to travel in the community to visit facilities and scattered-site apartments under supervision

  • Ability to travel to Jewish Board HQ for meetings

  • Willingness to attend occasional out of town trainings, symposia, and conferences