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Clinical Coordinator in Bronx, New York at The Jewish Board

Date Posted: 3/26/2019

Job Snapshot

Job Description


The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve.  Our staff use a culturally competent, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency.  Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities.


 The Bridges to Care program is a rapid response, brief treatment model designed to link clients to behavioral health and medical services after hospital discharge. The Clinical Coordinator works directly with adults with severe mental illness, substance use, and/or physical health conditions.  Working primarily in the field, Clinical Coordinator uses a recovery-oriented lens to evaluate client’s strengths and resources, barriers to engagement in services, assists with managing and keeping appointments, provides psychoeducation and coordinates other aspects of clients’ health and community services. Bridges to Care is a new program based on evolving model of services. The Clinical Coordinator also has administrative responsibilities for the services provided to ensure the delivery of services is in accordance with regulatory and payer requirements.


  • Responsible for program development and quality improvement efforts
  • Evaluate the provision of services for effectiveness, appropriateness, and quality.
  • Assess client medical and behavioral health strengths, resources, and needs and make recommendations for further follow-up as necessary.
  • Participate in hospital discharge planning; communicate with other service providers and family members to increase the likelihood the client will have a successful transition back to the community and engage in outpatient services
  • Care coordination with outside treatment providers/systems to address barriers to treatment engagement and with the goal of improving client outcomes
  • Assist clients in obtaining services (including making appointments and arranging transportation) and advocate for clients who need additional support.
  • Maintain accurate and up-to-date case records, e.g. progress notes, assessments, statistics, and other documentation as required by The Jewish Board and other governmental licensing and funding entities.
  • Attend provider meetings to promote collaboration and coordination of services.
  • Participate in supervision and training activities


Since this is an evolving program, other tasks and duties may be assigned


Master’s level degree in human services field with appropriate NYS licensure (e.g. LMSW, LMHC, LCSW).  CASAC experience a plus.


  • Experience working with clients with severe mental illness or substance use;
  • Ability to work independently;
  • Understanding of behavioral health and medical systems and experience with coordination of services;
  • Fluency in Spanish a plus.


Prior experience with electronic health records and Microsoft Office


  • The candidate should be able to read paper and electronic documents and perform significant data entry into various computer programs
  • Manual dexterity and hand-eye coordination to travel independently using public transportation


  • The majority of time is spent in the field providing services to clients in their homes and other community settings, with less time spent in office-based work.
  • While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which staff may need to travel may or may not be.
  • To perform the essential functions of this job the candidate must be able to travel within New York City carrying equipment such as a notebook, forms, laptop, mobile hotspot and cell phone weighing up to approximately 10 pounds.
  • To perform the essential functions of this job, the candidate is routinely required to sit (60% of the time) and stand (20% of the time), and travel to and from appointments using public and private transportation options (20% of the time).