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Case Associate in Staten Island, New York at The Jewish Board

Date Posted: 4/17/2019

Job Snapshot

Job Description


The Case Associate functions as a case planner and is responsible for supplying appropriate interventions to ensure client care. Working within the client’s community, develops action plans to effectively identify and utilize existing resources and establish new resources for client care.


  • Routine community contacts on behalf of social worker, e.g. school reports, medical reports.

  • Locates and makes use of appropriate community resources for clients.

  • Evaluates actual living conditions of clients through home visits.

  • May interpret agency function to client and demonstrate this in terms of concrete help.

  • Provides structure to the client, evaluates and assess usage of independent living skills and provides guidance in these areas to the client.

  • May run groups, under the supervision of the social worker.

  • In concert with the Sr. Case Planner, evaluates clients for the purpose of beginning, monitoring and following up on individualized treatment programs including child safety.

  • Individualizes and understands the needs of the individual client, the family and its support network in relation to each other.

  • Identifies appropriate treatment or service providers and facilitates client referral to internal and external and/or community linkage programs.

  • Performs individual/group counseling; long or short term depending on client need.

  • Conduct Home Visits in which the needs of the family and child safety are assessed.

  • Identify help for clients in obtaining needed services.Helping clients and families maintain medical, financial and social resources would be examples of such services.

  • Provides case management to clients.

  • Identifies and provides access to specific appropriate concrete services when necessary or requested and are in the best interest of the client.

  • Performs community outreach and establishes linkages with other groups, individuals or organizations which may be helpful to our clients.

  • Provides all necessary notes, progress notes, Risk Assessments and other paperwork as required.


    Establish a liaison with school officials to develop a stronger home/school link and secure educational records.


  • BA Degree, with some experience in a community or social service group, OR at least five years of experience as a Case Assistant in a community or social service group, etc.

  • Bilingual Haitian-Creole preferred